Last updated: April 17, 2026
This Privacy Policy describes how DWS, Inc. (“DWS,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use our websites, customer and employee portals, and related services (collectively, the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.
Depending on how you use the Services, we may collect the following categories of information:
If you register or sign in, we collect information needed to operate your account, such as your name, email address, company affiliation, role, and credentials. We use session cookies and similar technologies so you can stay logged in securely.
When you use the B2B portal or related tools, we process information you submit or generate in the ordinary course of business, which may include company and contact details, order and quote information, shipping and billing details, product selections, communications you send through the Services, and similar operational records.
If you use our contact or inquiry features, we collect the information you provide (for example, name, email, phone, message content, and optional attachments).
If you apply for a position, we collect application materials you submit, which may include employment history, education, references, and files such as resumes or cover letters.
We automatically receive certain technical information when you use the Services, such as IP address, device and browser type, general location derived from IP, dates and times of access, and pages or features viewed. We may use this information for security, troubleshooting, and to improve performance and reliability.
On selected public forms, we use Google reCAPTCHA to help prevent spam and abuse. When reCAPTCHA runs, Google may collect hardware and software information according to Google’s policies. We do not control Google’s data practices; see Google’s documentation for details.
If you complete a purchase or payment flow, payment information is handled by our payment processor (for example, Stripe). We typically receive limited payment-related information (such as confirmation of payment or the last few digits of a card) rather than full card numbers, which are processed by the processor under its own privacy policy and security standards.
When you upload files (for example, documents, images, or attachments), we store and process those files as needed to fulfill your request or operate the Services.
For security, accountability, and regulatory or internal policy requirements, we may maintain audit or activity logs that describe actions taken within the Services (such as certain administrative or user actions).
We use the information above to:
We use cookies and similar technologies that are necessary for the Services to function, including to keep you signed in and to protect the site. We may also use cookies or local storage for preferences, performance measurement, or security where implemented.
You can control cookies through your browser settings. If you block or delete certain cookies, parts of the Services (especially sign-in) may not work correctly.
We do not sell your personal information. We do not disclose your information to unrelated third parties for their own marketing.
We may share information with the following categories of recipients, only as needed to operate the Services:
We require service providers to use information only for the purposes we authorize and to implement appropriate safeguards.
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods can vary depending on the type of record (for example, account data, order history, application materials, or logs).
We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your account credentials.
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain uses. If you wish to exercise rights that apply to you, contact us using the information below. We may need to verify your request before responding.
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to limit use of sensitive personal information where applicable. We do not sell personal information and do not share personal information for cross-context behavioral advertising based on the definitions in the CPRA.
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes may be communicated through the Services or by other reasonable means where appropriate.
For questions about this Privacy Policy or our privacy practices, contact DWS using the contact information published on our website (for example, on the Contact page) or through your DWS account representative.