Careers

Role Overview

We are seeking a detail-obsessed, responsive Commercial Order Entry & Estimating Specialist to manage incoming customer orders, rapidly turn quotes, and shop ticket preparation for our commercial door, frame, and hardware divisions (Div 07, 08, 10, and 28).

Unlike our outside sales role, this position does not require cold calling or outbound prospecting. Instead, your #1 priority is speed, customer service, and 100% technical accuracy—ensuring that every incoming repeat order, walk-in/call-in request, and shop ticket is processed cleanly so that zero ordering or fabrication errors reach our shop floor or job sites.

Key Responsibilities

• Inbound Order Processing & Quotes: Promptly answer incoming customer calls, emails, and portal requests from established contractors and facility clients, converting quote requests into clean, accurate orders.

• Shop Ticket & Submittal Accuracy: Translate customer purchase orders, hardware schedules, and field measurements into rock-solid shop tickets and vendor purchase orders (hollow metal/wood doors, frames, prepping, handing, finishes, and electrified hardware specs).

• First-Line Quality Control (QC): Act as the primary gatekeeper before orders reach the shop floor or outside vendors. Double-check handing, hinge/strike locations, fire ratings, wall thicknesses, and hardware templates to eliminate costly rework.

• Order Lifecycle & Logistics Support: Track vendor lead times, coordinate with the shop/warehouse on fabrication schedules, manage will-call and delivery coordination, and keep customers updated on order status.

• Sales Team Support: Assist outside Commercial Sales Representatives by entering approved estimates, generating submittals, and processing change orders.

Performance Metrics (How You Are Measured)

• Shop & Vendor Error Rate (Primary KPI): Maintain an order accuracy rate of 98%+. Orders sent to the shop or vendors with unflagged prepping, handing, dimension, or part-number errors directly impact monthly quality bonus eligibility.

• Throughput Volume: Consistently process a high-volume baseline of assigned monthly inbound quotes and orders to maintain role standards and bonus eligibility.

Required Qualifications

• Technical Industry Knowledge: 2+ years of experience in commercial doors, frames, and hardware (Div 08), building specialties (Div 10), or access control hardware (Div 28) order entry, detailing, or inside counter sales.

• Technical Precision: Deep familiarity with door handing, hollow metal/wood door and frame elevations, standard hardware preps (ASA, mortise, cylindrical, exit devices), and commercial vendor catalogs.

• Blueprint & Schedule Literacy: Ability to read door schedules, hardware sets, and shop drawings to verify order accuracy.

• Systems Savvy: Fast, accurate data entry in ERP/estimating/shop-ticket software (e.g., Comsense, Avaware, ProTech, Cin7, or internal ERP/CRM systems).

Compensation & Benefits

• Stable Base Pay: Competitive base salary/hourly rate with predictable income..

• Professional Development: Company-sponsored DHI training and technical product certifications.

Role Overview
We are seeking an experienced, growth-oriented Commercial Sales Manager to lead, mentor, and drive performance across our commercial sales team. In this hybrid/remote role (with client, job site, and team visits across the Bay Area), you will oversee technical sales strategies across Division 07 (Roof Hatches & Safety Guards), Division 08 (Doors, Hardware & Auto Operators), Division 10 (Building Specialties), and Division 28 (Access Control Hardware). You will be responsible for scaling team output, optimizing pipeline conversion, and expanding regional market share..

Key Responsibilities

• Team Leadership & Account Growth: Lead, coach, and manage a team of commercial sales representatives across the Bay Area. Partner with reps to drive account growth across general contractors, TI sub-contractors, architects, and facility managers.

• Pipeline & Deal Strategy: Oversee team sales activities, CRM hygiene, estimate accuracy, and closing strategies on major commercial and institutional projects.

• Technical & Estimate Review: Support reps on complex takeoffs, architectural drawing reviews, door schedules, and technical hardware specifications to ensure code-compliant, competitive bidding (fire safety, ADA compliance, electronic access).

• Cross-Department Collaboration: Work closely with internal Order Entry Specialists, estimating teams, and logistics coordinators to streamline order lifecycles, submittal approvals, and project deliveries.

• Market Expansion: Analyze territorial performance, identify new regional market opportunities, and build executive-level relationships with target commercial contractors and developers.

Required Qualifications

• Sales Leadership Experience: 3+ years managing commercial sales teams, OR 5+ years of senior-level technical sales experience in commercial door/hardware (Div 08), roof accessories (Div 07), building specialties (Div 10), or security hardware (Div 28).

• Blueprint & Specification Expertise: Advanced proficiency reading architectural drawings, elevation details, door schedules, and hardware submittals.

• Proven Track Record: Demonstrated success in developing reps, achieving sales quotas, and driving divisional revenue and gross profit growth.

• Remote Discipline & Travel Availability: Strong self-starter capable of managing sales operations independently from a home office, with willingness to conduct joint site visits and client meetings across the SF Bay Area.

Compensation & Benefits (SF Bay Area Market)

• Base (Salary): (Based on leadership experience and DHI status).

• Incentives: Team performance-based bonuses tied to overall divisional gross profit, team revenue milestones, and profit margin growth.

• Professional Support: Full reimbursement for DHI membership, continuing education, leadership training, and certification maintenance.

• Vehicle/Travel: Monthly car allowance and fuel card for field visits and client management across the Bay Area.

• The "Kit": High-performance mobile workstation, iPad Pro for field auditing, and specialized field testing equipment.

Role Overview

We are seeking an energetic, proactive, and hunter-minded Commercial Sales Representative to drive new business and territory growth across the SF Bay Area. In this remote role (with regular client visits and job site walk-throughs), you will actively hunt for new commercial opportunities and lead technical sales across Division 07 (Roof Hatches & Safety Guards), Division 08 (Hollow Metal/Wood Doors, Frames, Hardware & Auto Operators), Division 10 (Building Specialties), and Division 28 (Access Control Hardware).

Note: This is NOT a passive inbound order-taking role. We have a dedicated internal Order Entry team to help process orders. We are looking for a true salesperson who thrives on prospecting, winning new General Contractors and facility accounts, and hitting aggressive monthly growth targets.

Key Responsibilities

• Proactive Outbound & New Business Generation: Actively prospect, cold-call, and network with new commercial General Contractors, TI subcontractors, property management firms, and architects to hit mandatory monthly new-logo revenue quotas.

• Territory & Quota Ownership: Consistently meet and exceed an established monthly gross sales baseline, expanding wallet share with existing accounts while building a robust outbound pipeline in our CRM.

• Technical Consultation & Takeoffs: Read architectural drawings, door schedules, and hardware specifications to build code-compliant estimates (fire ratings, life safety, ADA compliance, electrified hardware/access control).

• Job Site Verification: Perform field measurements, site walks, and assessments across the Bay Area to verify existing conditions, template requirements, and installation details before orders hit the shop.

• Clean Handoffs & Quality Control: Partner closely with internal Order Entry Specialists and QC staff to ensure 100% accurate shop tickets, vendor buyouts, and submittals. Sales reps are accountable for the accuracy of their field dimensions and quote specs prior to shop release.

Performance Standards & Accountability

• Monthly Sales Floor: Maintain a minimum rolling monthly sales volume threshold after ramp-up to qualify for commission tiers and remain in good standing.

• New Logo Growth: Achieve monthly revenue targets specifically tied to net-new and reactivated customer accounts.

• Zero-Defect Handoffs: Commission eligibility is directly tied to submitting clean, complete, and accurate job packets to our shop and QC team.

Required Qualifications

• Industry Experience: 3+ years of proven outside or technical inside sales experience in commercial doors, frames, and hardware (Div 08), roof accessories (Div 07), or electronic security/access control (Div 28). DHI certifications (affiliations, AHC, DHT, EHC) strongly preferred.

• Blueprint & Schedule Proficiency: Strong ability to perform takeoffs from architectural plans, elevation details, door schedules, and hardware sets.

• Hunter Mentality & Remote Discipline: Self-starter who doesn't wait for the phone to ring. Proven ability to manage daily outbound sales activity, CRM pipeline tracking, and client visits independently from a home office.

Compensation & Benefits (SF Bay Area Market)

• Base + Commission: Competitive base salary (commensurate with experience and DHI credentials) plus lucrative monthly commission on gross profit and division growth once territory thresholds are met.

• Professional Support: 100% reimbursement for DHI membership, continuing education, and certification maintenance.

• Vehicle/Travel: Monthly car allowance and fuel card for Bay Area client meetings and site visits.

• The "Kit": High-performance mobile workstation, iPad Pro for field auditing, and specialized field testing equipment.

Role Overview
We are seeking a Board-Certified Architectural Openings Consultant (AOC) to serve as the technical cornerstone of our Division 8 and Division 10 operations. In this role, you will transition beyond simple sales into a high-level consultancy, providing expert-level hardware scheduling, code compliance auditing, and electrified openings integration.
You will be the primary liaison for our Tier-1 General Contractors, Architects, and Facility Managers, ensuring that the most complex openings—from high-tech biopharma labs to institutional high-security builds—are delivered with 100% accuracy.

Key Responsibilities

• Specification & Scheduling: Author and review comprehensive hardware schedules, hollow metal specifications, and wood door requirements for large-scale commercial projects.

• Technical Authority: Serve as the final word on California Building Code (CBC), NFPA 80 (Fire Doors), NFPA 101 (Life Safety), and ADA/Title 24 compliance.

• Electrified Integration: Lead the coordination between electrified hardware and low-voltage security contractors to ensure seamless system integration and "plug-and-play" field functionality.

• Architectural Consulting: Partner with architects during the design development phase to assist in writing proprietary specifications that align with our product strengths.

• Field Engineering: Conduct site walkthroughs for complex retrofits and provide high-level troubleshooting for our dedicated installer division.

• Mentorship: Provide technical guidance to our sales and estimating teams to elevate the company's overall product knowledge.

Required Qualifications

• Certification: Active AOC (Architectural Openings Consultant) designation from DHI is mandatory.

• Market Knowledge: Minimum 10+ years of experience in the California commercial door/hardware market.

• Software Mastery: Expert-level proficiency in industry-standard software (e.g., AvaWare, Bluebeam, ProLink).

• Regulatory Expertise: Deep understanding of the specific fire and life-safety requirements unique to Northern California jurisdictions.

Compensation & Benefits (SF Bay Area Market)

• Base (Salary): (Based on experience and DHI status).

• Incentives: Performance-based bonuses tied to project gross profit and division growth.

• Professional Support: Full reimbursement for DHI membership, continuing education, and certification maintenance.

• Vehicle/Travel: Monthly car allowance and fuel card for site visits across the Bay Area.

• The "Kit": High-performance mobile workstation, iPad Pro for field auditing, and specialized field testing equipment.

Role Overview
We are seeking a DHI-certified AHC (or an advanced candidate nearing certification) to lead our project lifecycle from initial bid to final closeout. You are not just a salesperson; you are a Technical Consultant who owns the accuracy of the bid and the functionality of the opening.
You will be responsible for performing high-precision takeoffs, authoring hardware schedules, and managing the bidding process for complex commercial and institutional projects. You will act as the primary point of contact for General Contractors and our internal Installer Division.

Key Responsibilities
1. Bidding & Strategic Estimating

• Technical Takeoffs: Perform complete, itemized takeoffs from architectural floor plans, door schedules, and specifications.

• Competitive Proposing: Develop and deliver comprehensive bid packages that include doors, frames, hardware, and Division 10 specialties (Partitions, Bath, Corner Guards).

• Value Engineering (VE): Analyze specs to provide "smart alternates" that reduce lead times or costs for the GC while protecting our margins.

• Special Pricing Coordination: Negotiate with manufacturers (Allegion, ASSA ABLOY, etc.) to secure project-specific pricing (SPA) for competitive bidding.

2. Specification & Code Compliance

• Schedule Authoring: Create and edit detailed hardware sets and schedules using industry software (AvaWare, ProLink, or similar).

• Regulatory Oversight: Ensure every opening is 100% compliant with California Title 24, ADA, NFPA 80 (Fire), and NFPA 101 (Life Safety).

• Electrified Coordination: Specify low-voltage components (strikes, power supplies, sensors) and coordinate with security integrators to ensure field compatibility.

3. Project Management & Field Support

• Submittal Management: Prepare and manage the technical submittal process, ensuring all shop drawings and hardware cuts are approved by the Architect.

• Installer Liaison: Provide our field installers with accurate "pack-and-ship" lists and troubleshooting support for complex hardware installs.

• Site Walkthroughs: Conduct field measurements and "punch-list" reviews to ensure the final delivery meets the highest quality standards.
  

Required Qualifications

• Certification: DHI AHC (Architectural Hardware Consultant) designation preferred (or equivalent years of experience with a plan to certify).

• Experience: 5+ years in the commercial door/hardware industry, specifically in the SF Bay Area market.

• Software Mastery: Expert-level proficiency in Bluebeam and industry estimating software.

• Code Fluency: Deep knowledge of California-specific building and fire codes.

Compensation & Benefits (SF Bay Area)

• Base (Salary): (Based on experience and DHI status).

• Performance Bonus: Profit-sharing or commission-based incentives on awarded bids and project gross margin.

• Training: 100% company-paid DHI tuition and travel for continuing education.

• The "Field Kit": Monthly car allowance, fuel card, and high-performance mobile workstation (iPad Pro/Laptop).

Role Overview

At DWS, Inc., we don’t believe in "down-time." We are looking for a high-energy Delivery Driver & Shop Support team member who enjoys a mix of independent road time and collaborative shop work.

Your primary mission is to ensure our high-quality wood and metal door products reach our clients safely and on time. When you aren't behind the wheel, you are a vital part of our shop support team, jumping in to assist manufacturing and keep our facility running smoothly.

Key Responsibilities

Delivery & Logistics

• Safe Transport: Load, transport, and deliver heavy door units and frames to construction sites and residential locations.

• Load Securing: Conduct safety checks and ensure all products are properly secured with straps and padding to prevent damage.

• Customer Service: Greet customers arriving for pickups and professionally assist them in loading products into their vehicles.

Shop Support

• Operational Flow: When deliveries are light, assist manufacturing staff with basic tasks and assembly.

• Facility Upkeep: Handle general shop cleaning, organization, and debris removal.

• Inventory Management: Assist in moving stock and organizing inventory to maintain a safe, efficient workspace.

Requirements

• Clean Driving Record: A valid Driver’s License and a clean driving history are required.

• Physical Stamina: This is a physically demanding role. You must be able to lift, slide, and carry heavy doors and metal frames (regularly 50–75 lbs).

• The "Can-Do" Attitude: You are just as happy sweeping the shop or helping a customer as you are behind the wheel.

• Reliability: Punctuality is essential—our customers and our team rely on you.

• Experience (Plus): Experience driving larger flatbeds or vans is a significant advantage, though not required for a confident, safe driver.

Work Schedule

This is a part-time position. While hours may vary based on delivery volume, we aim to provide a consistent weekly schedule for our team members.

Compensation (SF Bay Area Market)

• Base (Hourly): (Based on experience).

Role Overview

DWS, Inc. is looking for a versatile, hands-on Warehouse Specialist to join our production and service team. This isn't your typical "conveyor-belt" warehouse job. You’ll be the engine of our local operation—moving from the manufacturing floor to the front counter to the delivery truck, all in a single day.

If you have a technical mind, enjoy working with your hands, and actually like talking to people, you’ll fit right in.

Key Responsibilities

Production & Manufacturing

• Precision Assembly: Manufacture and assemble wood and metal doors and frames to high-quality standards.

• Tool Operation: Safely and effectively use industry tools, including saws, drills, and pneumatic equipment.

• Shop Upkeep: Maintain a clean, organized, and safe workspace to ensure peak operational efficiency.

Logistics & Equipment

• Forklift Operation: Safely move heavy materials, organize inventory, and load/unload customer vehicles.

• Local Deliveries: Serve as a backup driver for local job-site deliveries, ensuring products arrive safely and on schedule.

Customer Service & Sales

• Counter Support: Assist walk-in customers with product questions and provide expert recommendations.

• Transaction Management: Process orders and payments using our cash register/POS system with accuracy and professionalism.

Qualifications

• Technical Proficiency: Proven experience with hand and power tools is a must. Backgrounds in carpentry, door manufacturing, or metalwork are highly preferred.

• Physical Stamina: Ability to lift and maneuver heavy doors and frames (50+ lbs) and remain active on your feet throughout the shift.

• Driving & Certifications: A valid Driver’s License and a clean driving record are required. Forklift certification is a plus (we are willing to train the right candidate).

• Communication Skills: A friendly, professional attitude when interacting with customers and a reliable, "team-first" work ethic.

Compensation (SF Bay Area Market)

• Base (Hourly): (Based on experience).